Lead a team of International Trade Department (5 people) in order to meet KPI targets. Source for suppliers in Russia and Ukraine, conducted market research for wooden materials and food markets. Found reliable suppliers in Russia for birch and pine timber. Look for potential customers in Russia for the goods produced in China. Found buyers for windmills, camping furniture, ATVs, fabrics to export from China. Cooperate with the suppliers, visit production sights, examine factories, organize QC. Decreased the level of defective goods supplied to 3%. Manage supply chain of the goods purchased, cooperate with 3PL providers, maintain lowest freight rates. Decreased average delivery cost by 15% and delivery time by 40%. Work closely with Customs Clearance Department towards smooth clearance of goods purchased. Revise invoices, PL, customs declarations provided by suppliers. Oversee financial performance of the department. Maintain minimum 10% net profit margin for each contract. Made a plan for a set up of a branch office for the company in Moscow.

Managed a team of 7 people. Developed and implemented SOP for customers order processing. Organized self-operated delivery service. Decreased rate of failed orders by 60%, reduced cost of delivery by 30%, increased daily number of orders delivered by 40%. Created supply chain for the goods purchased in China, USA, Indonesia, coordinated work of logistics providers, implemented QC on every step of the supply chain. Reduced rate of order refusal due to low quality to 2%. Decreased goods delivery time from suppliers by 40%. Worked closely with third party programmers to improve company’s IT. Prepared technical specification for ERP software and website developers.

Organized work with Russian customs in Khasan region, declared goods online, communicated with customs officers. Was in charge of business correspondence in Russian and English. Conducted negotiations with key foreign partners from China, Japan and Thailand. Calculated costs of cargo transportation and customs clearance, including "door to door" shipments. Signed contracts with all the shipping lines operated in Vladivostok.

Business Administration, Marketing Management